Insurance Education and Counseling Program

Caring Voice Coalition established its Insurance Education and Counseling Program because we recognize that health insurance issues for chronically ill persons are often very complex and difficult to resolve. That is why we provide specialized insurance assistance and guidance to our patients. The following services are available:

• Identifying sources of coverage;
• Assisting with enrollment;
• Reviewing and explaining benefits;
• Mediating problems and complaints; and
• Preparing and submitting appeals.

Our Reimbursement Specialists will work with you to contact the parties necessary to gather information and resolve insurance problems and disputes. This includes insurance companies, employers, government agencies, and any other entities involved in ensuring coverage for a life-sustaining medication or therapy.

If you have questions please visit our Frequently Asked Questions page or contact us.