Insurance Education and Counseling Program


Caring Voice Coalition established its Insurance Education and Counseling Program ("IEC") program for two reasons:

  • Because we know that adequate health insurance coverage is essential for persons with chronic illnesses; and
  • Because we know that, for those with health insurance, coverage issues can be complex and difficult to resolve.
That is why we provide specialized insurance assistance and guidance to our patients. Our IEC case managers provide four basic services:
  • We can review your current benefits and explain them in an easy-to-understand manner;
  • We can help to mediate problems or complaints you may have with your current coverage;
  • We can assist you in exploring options for new, continued, or improved coverage; and
  • We can provide you with guidance and assistance in applying for Social Security Disability benefits.




If you have questions please visit our Frequently Asked Questions page or contact us.